Shipping policy
At YSI Electronics, we offer worldwide shipping to bring our products to customers around the globe. All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information.
Delivery times vary depending on your location. For most destinations, estimated delivery is:
- Asia-Pacific: 5–10 business days
- USA, Canada & Europe: 7–14 business days
- Rest of the World: 10–20 business days
Please note that these are estimated delivery times and may be affected by external factors such as customs clearance, shipping carrier delays, or public holidays.
Shipping fees will be calculated at checkout based on your location and order weight. Customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery, depending on their local laws.
We are not liable for damages/lost/delays caused by courier services or customs authorities, but we will do our best to assist you in resolving any delivery issues. If your package is lost or arrives damaged, please contact us at yongseinternational@gmail.com within 7 days of delivery so we can do our best to assist with a resolution.
If you entered an incorrect address and the order has already shipped, we are unable to redirect the parcel. Please ensure your shipping details are accurate at checkout.
For any questions about shipping, feel free to contact us at yongseinternational@gmail.com.